Paid Digital: Challenger Sports

Challenger Sports

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The Brief

Careful Feet Digital was retained to create and execute a three-week PPC strategy for Challenger’s Liverpool FC football development camp for children aged 6-18. Challenger is a multinational company that provides a variety of player development programs, coach education clinics, tournaments, tours, and uniform and equipment supply.

Challenges

Challenger Sports had an antiquated sales process for the Liverpool FC camp, relying heavily on leads generated through Facebook competitions, with salespeople calling the leads to follow up. These leads were of dubious quality, with many only wanting to enter the competition for the prize.

Careful Feet Digital created and implemented a new sales strategy, led chiefly by Google and Facebook/Instagram ads targeting parents of children who might be interested in the camp to ensure that leads were more highly targeted than previous campaigns Challenger had executed.

Challenger had very little data on previous digital campaigns, such as who was targeted or what worked well and what did not. Furthermore, they lacked information on previous campers or even website visitors to use for lookalike and retargeting campaigns.

How Careful Feet Digital helped

Careful Feet Digital created a multichannel PPC strategy that covered both search (Google Ads) and social (Facebook and Instagram) marketing. The strategy was to create a digital sales funnel to increase the quality of incoming leads and improve the chances of conversion, which was a camp sale priced upwards of $500 per week.?

CFD started with broader targeting to attract parents who aligned with the ideal target customer and then retargeted parents who came to the camp landing page to attract conversions. After a few weeks of successful conversions, CFD used data derived from initial campaigns to build lookalike audiences, decreasing CPC while increasing CTR to save money and improve results.?

For Google Ads, it was important to cover queries in different languages while maintaining high relevance. This was achieved by a well-planned mix of broad match and negative keywords.

PPC case study stats

As for Facebook and Instagram, CFD precisely targeted English-speaking parents with a high affinity toward football. It enabled us to drive relatively cheap and highly-relevant traffic to the landing page.

PPC case study stats

Over a three-week campaign our results were as follows…

  • Total spent: $982.68 AUD
  • Total leads: 32
  • Cost per lead: $30.71 AUD
  • Total conversions: 1, valued at £850 GBP, or $1536 AUD
  • Cost per conversion: $982.68 AUD
  • Total profit from ad activity: $553.32 AUD